I just wanted to say Krysta did an excellent job as my mortgage broker and I’ll be recommending her to any friends looking to buy a home.
She made herself available all days, even on Family Day in February when there was a bully offer on a house and I had only a few hours to make a counter offer.
She was always quick to reply and confirm next steps during a 7 month house hunt, and ended up getting me a great rate.
Louise A.
Being a first time home buyer, I was unaware of the steps needed In ordered to get a mortgage, Krysta helped me step by step so I was able to afford my dream home.
K. Peters
Our experience with Mortgage Tree was excellent! We are first time home buyers, so we were a bit anxious. Troy and his team really helped us to learn and understand the whole mortgage process, providing excellent customer service.They were very quick to respond, and addressed all our questions. We highly recommend them, and will definitely continue working with them for our mortgage needs in the future!
M. Pelaez
Krysta Donovan is such a pleasure to work with, she's so meticulous, timely and professional when dealing with clients. She really has a depth of knowledge to pull from and is able to get things done ! As a realtor we always need reliable solid contacts that you can refer with confidence and pride. I know when I send her my clients, family and friends I can count on them receiving sound, solid advice from a trust worthy source and they always come back smiling!
Thank you !
Gabriel S.
Krysta was amazing to work with. She was accessible from the first phone call, she understood our situation and offered solutions right away! Within a couple of weeks we were sitting in a better spot financially and have regained control of our finances.
She even answered our calls in the weekend, can’t thank her enough!Dubon Famly
Krysta was simply fantastic! Her professionalism, attention to details, knowledge and wonderful customer care were key factors for the success os my 2 mortgages (1 new and 1 refinance). Thanks a lot Krysta! I hope to do business with you again in the future!
Marcelo D.
My family and I couldn’t have asked for a better experience. Working with Kent and Joe throughout the process was fantastic, any questions we had were answered right away in full detail. Going through the process of building a home was new to us and stressful at times, but Kent always had a way to make sense of everything to keep us moving forward and finally reaching our end goal! I want to thank everyone at Mortgage Tree, we appreciate all of your help and will be sure to direct any new buyers your way. Great Company and Caring People! Thank you!
Kyle D.
Krysta deserves an award for sticking with it and us through this very long process that I certainly didn’t and I imagine she also didn’t think would be quite so arduous !! She was always available for any questions , concerns and looking for the best options for us. Thank you, Krysta we are extremely grateful for your efforts now that the transaction is finally complete.
Carol F.
I could not have made through my difficult time without Krysta! I believe she worked way and beyond to make sure, not only I got a loan... but that i succeed in my endeavours.
We definitely need more people as Krysta in our everyday lives!Ruby C.
Krysta was wonderful while working on the refinance of our home. She made it simple and convent for us during a busy time in our lives. She was quick to reply when we had questions and was patient with us through the entire decision making process. The E signature feature made it so that we could do everything over the computer from our own home. At the end of our refinance we were comfortable with the change we had made and pleased by the savings. We would easily recommend Krysta to our family and friends.
Travis and Samantha H.
My husband and I are so grateful for all of Krysta’s hard work! She helped us refinance 6 months ago so we were able to do the renovations to our home that we always wanted to do!
Last month she worked her magic again and got us such an amazingly low rate that we refinanced early. Thanks to all of Krysta’s knowledge and expertise the value of our home drastically went up and we could not be more happy that she is our mortgage agent and we recommend her services to everyone!
Jessica C.
Krysta Donovan of the Mortgage Tree is an amazing Broker. Krysta is not only knowledgeable but is a great communicator and provides detailed follow-up. The customer service that I have experienced in dealing with Krysta has been exceptional.
I recently had a situation in which my client thought they had financing through another broker and four days prior to closing indicated they required another 20 days to provide the funds. I reached out to Krysta on Saturday evening (late) and she immediately responded. Within 3 days Krysta secured financing for my client and provided better rate. Krysta dealt with my “first time buyer”, during what was a stressful situation, in a confident and calming manner.
In our business, responsiveness and customer service is paramount and having a mortgage broker, such as Krysta, with 100% understanding of this is a huge asset. Krysta is a true professional with amazing skills and a pleasure to work with.
Karen M.
I have been working with Krysta Donovan, since late 2019 both on my residential property & my business. Krysta has always been great to work with, she replies to all of my questions quickly and is always there when I need her.
Krysta closed a 2nd mortgage for me in less than a month, which allowed me to payout some debts and improve my credit score.
She worked with me on my Commercial loan for 6+ months, always checking in to see how things were going on my end. She was able to get me great rates and more financing than originally thought I would be approved for. I have now been able to expand my business because of this.
I highly recommend Krysta to everyone asking about a Mortgage Advisor. She is a delight to work with, and truly genuinely wants to see you succeed!
I am grateful to have known and still have her in my affairs!
Honestly, don’t waist your time searching.. if you’ve found Krysta Donovan, you’ve found and answer.A satisfied, and happy client
Ruby C.
We just recently worked with Krysta Donovan for our mortgage refinance. She was absolutely wonderful to work with, took care of all our needs and answered all of our questions. She was very knowledge on the products and services available to us and went our of her way to find the best option for us.. I would recommend her and Mortgage Tree to anyone and everyone looking to either refinance or to obtain a new mortgage.
Thank You
Allison & Mike F.
Allison & Mike F
Jordan was amazing to work with! He was a true professional and helped us through every aspect of our mortgage. The transition from selling our old home and getting the keys to our dream house was made possible by him. He was very diligent, informative, but most important, trustworthy and we would recommend him to anyone. Can’t thank him enough!
Mathew B.
My husband & I had an opportunity to work with Krysta. She is very professional & knowledgeable. We were denied a small mortgage with the Credit Union we dealt with. Krysta took our file & found a great deal with Scotia Bank. She made herself available anytime we had a concern. She made us very comfortable working with her. We would definitely recommend her to our family & friends, she’s the best.
Best RegardsVerna & Dale M.
We cannot thank krysta enough for helping us though a tough financial time, her experience and knowledge sets her above the rest. She makes you feel like family and not just a client.
T. Johnson
"Krysta Donovan is a fantastic mortgage broker! I would say her level of communication throughout the process from start to finish was top notch. She was able to provide a “real" Pre Approval after obtaining all of the required paperwork up front so there were no surprises down the road. This allowed her to complete financing within hours of a pending offer being submitted - which give me the utmost confidence referring her to others in the future. I even learned a few things along the way like what it means when she says “broker complete” and seen first hand how closely and effectively she communicated with the lawyer on our side of the transaction to make sure everyone was in the loop. The clients absolutely raved about her from the very beginning and felt supported every step of the way. In the ever changing landscape of mortgages I feel confident working alongside Krysta as she is so invested in helping match her clients with the best product and service for their financial situation - I’m looking forward to our next deal together!"
Anthony d REALTOR®
Anthony D - Realtor
Cheryl made buying our first house super easy. Any questions we had she was always right there to answer. Made it so much easier to understand the process and steps to buying the house by keeping us updated every step of the way
Darcy S.
Cheryl was incredibly helpful - She's helped us with 2 mortgages now. She kept us in the loop every step of the way, and was able to get us a better than advertised rate. We would absolutely recommend her services.
Randi S.
We have worked with Cheryl for every house purchase we have made and could not be happier with the service we have received. A home purchase can be really stressful for a variety of reasons and it is important to have someone you know you can trust to be there every step of the way. Cheryl is very responsive and always makes time to help answer questions and provide all the information for us to make decisions we will be comfortable with. We highly recommend her to everyone we know and will continue to use her for any future purchases moving forward!
Kim & Tyler C.
Always a pleasure working with Cheryl. Confident, compassionate and knowledgeable, her energy made our experience exciting and feeling that our needs were met.
Courtney J.
We absolutely loved working with Cheryl! She is so experienced and knowledgeable, she always took the time to explain and answer any questions we had. Cheryl made us feel extremely supported every step of the way, highly recommend her for your home buying needs!
Rhyann S.
Cheryl is a fantastic and I highly recommend her. What sets Cheryl apart from other mortgage broker is her willingness to go above and beyond the call of duty to find you the best rate available, as well keeping you informed throughout the whole application, conditions and closing process.
Client
I especially appreciate Cheryl’s proactive communication. I always know where the loan process stands when I work with her. Her concern for her clients’ well-being shows in each and every interaction she has with them. I am happy to highly recommend Cheryl to anyone looking for a caring, honest and reliable mortgage broker. We have used Cheryl now for 3 different home purchases, as well we have used her contacts for our acreage appraisal as well.
Jeff S.
I have referred several clients to Cheryl in the past and would definitely recommend her to anyone looking for a mortgage broker. She is extremely knowledgeable and very responsive when it comes to answering any of her clients questions throughout the mortgage process.
Kevin K.
Cheryl is great to deal with and works hard to get the best possible rates. Highly recommend!!
David F.
Andrea Galbraith is a pleasure to work with as she treats my clients like family. She is hard working, honest, and always available which is vital to my clients success. When my clients need a knowledgeable, experienced mortgage broker, I recommend Andrea.
Cory Martin-The Martin Group
Sydney is an exceptional individual inside and out. She goes above an beyond for everyone and came highly recommended to us.
We hit a huge snag when we went to remortgage our place, she found out about a writ that our lawyer hadn't caught when we purchased our place 4 years ago. It was due to her tenacity and attention to detail that it all went smoothly.
To say we were stressed out and worried about the whole situation was an understatement. Sydney assured us that everything would work out and it sure did. She updated us every step of the way, even stopped by our place to chat.
Its more often than not that you end up feeling like just another file or just another number to people. It's rare to have a personalized experience, but when you find that you want to shout if from the rooftop.
10 out of 10 highly recommend.
Jennifer K.
Sydney has been absolutely fantastic to work with and her knowledge and guidance helped us get a much better deal than we could with the big banks, despite being a customer of the bank for over 20 years. If you are looking for a mortgage or renewal, I strongly recommend you reach out to Sydney and get some advice from someone that is on YOUR side.
Ryan. N
I had the privilege of working with Sydney, a highly knowledgeable and professional mortgage broker, during a recent real estate transaction. Sydney's expertise and dedication to her craft were evident from the start, and it was clear that she genuinely cared about helping her clients find the best mortgage solutions.
Throughout our collaboration, Sydney's communication skills were exceptional. She was always prompt in responding to any inquiries and made the entire process smooth and hassle-free. Her ability to explain complex mortgage terms and options in a clear and concise manner was truly impressive
I wholeheartedly recommend Sydney to anyone in need of a mortgage broker. Her knowledge, professionalism, and genuine care for her clients make her a true asset in the industry. Thank you, Sydney, for your exceptional work and for being an invaluable partner in our real estate endeavors
Lori N.
Melissa was very helpful and efficient in explaining how a mortgage works and all the different options that we had. She also was always available when I had questions & concerns. She help make this experience of my first time home buying a really great experience! Thanks again Melissa.
Tracey Lee
"What can I say! After a 30-year relationship with a certain Big-5 Canadian bank for Mortgage and Line of Credit facilities, we decided to combine them into a single mortgage at a favourable rate. After 2 meetings with them and completing all the forms, they chose not to approve us (!?!). We called Troy for help; he was able to find an EXTREMELY reliable alternative source, plus a backup. In less than 5 days we had confirmation and a firm closing date. The total set-up fees involved, and our new monthly payment, are noticeably less that we were expecting. Always in close contact, answering questions at any time and usually within 30 minutes, Troy and his team were incredibly reassuring, creative and supportive. I'll be happy to recommend him to anyone looking for Mortgage, Line of Credit, consolidation services."
John B
"I have been referring clients to Troy since I started as a realtor over 15 yrs ago. After all this time he is still the best at getting back to me and my clients in a timely manner. He's always willing to take our calls and answer our questions along the purchasing process. Thanks Troy!"
Dino P
Working with Kent was excellent. He made the experience simple and easy for us during a stressful time. Kent’s communication and explaining the process and providing the advice needed saved us thousands of dollars. Thank you so much!
Jamie H.
As a first-time buyer and being self employed we thought purchasing a home was just a dream. Kent took the time to explain our options, what documents we needed and what to expect during the approval process, he also provided a great Homebuyers Guide that was a really was a big help in explain the buying process. Our dream came true of owning our first home, thank you Kent!!!! Aaron B.
Aaron B
My daughter Ashley decided to purchase a new residential condo and needed a mortgage. Being a first time purchaser she was totally uneducated and anxious about the mortgage process. Colette educated her on the steps needed, the information that the lenders would want and the timeline for completing the transaction prior to closing.
The communication was timely and specific. Not to much, not too little...it was just right. This enabled Ashley to get through the financing of her new home with minimal stress. Colette was able to secure a great rate with flexible terms.
Colette, we are forever grateful and will certainly recommend you!Cindy D.
Colette helped us to realize our home goals and we could not be happier with her service. Whenever I had a question or felt overwhelmed she was there to guide me and help me relax. She made everything so easy. Colette made it so easy for us. In 4.4 years we will be contacting Colette again! Thank you!!!
Paul M.
It’s been a pleasure working with you, you have done a magnificent job in such a short time. Coming from another country and not knowing the city you made everything simple and easy. We are so appreciate on everything you have to done to ensure everything ran smoothly.
I would most certainly recommend Mortgage Tree.
Adrian J
I want to express my sincere gratitude for all your help with buying my first home. The process was so stress free and easy, and I have your kindness and generosity to thank you for that. I will recommend you to my work colleagues and friends. A BIG thank you Colette! Lindsay C.
Lindsay C.
I would highly recommend the Mortgage Tree to anyone purchasing a new home, or refinancing their property. The staff is knowledgeable and take great care in their clients. Both Koalby Ashkanase and Troy Champ were quick in getting back to all e-mails, phone calls and any concerns I had before and after the possession date.
This was my first purchase and it went smoothly. Many thanks to this great team and their support!Houda El-Ali
I would highly recommend the Mortgage Tree to anyone purchasing a new home, or refinancing their property. The staff is knowledgeable and take great care in their clients. Both Koalby Ashkanase and Troy Champ were quick in getting back to all e-mails, phone calls and any concerns I had before and after the possession date.
This was my first purchase and it went smoothly. Many thanks to this great team and their support!Houda Eli-Ali
Kent Chapman of Mortgage Tree with Hendrix Law in association with Orange Theory have taken a positive opportunity to bring awareness to Autism and its far reaching effects to families and friends in our communities.
Bringing awareness to the challenges when living with autism is sometimes tough to talk about or shine a light on.
Mortgage Tree, Hendrix Law and Orange Theory, have chosen to get together to shine a bright light on these challenges.
We all know it is a daunting task to start the dialogue but let's get behind this worthy effort and together we can move mountains.Ray and Marie Hardiment
Superior Service! Thank you for making our mortgage experience simple and easy!
Ian C
The service I received was better than I remember from before, way to go Melissa! 🙂
Michael P
She was the best since I was out of town most of the time and was unable to get in contact at regular hours. She had no problem with my schedule.
Marilyn J
One of the biggest tasks I do on a daily basis is to help people’s dreams come true when they buy or sell a home. I help them in the process of buying and selling their future, their past and the largest investment they will ever make. So when I am the recipient of someone helping me succeed in the same way, I feel compelled to acknowledge them.
Colette Chapman have helped me immeasurably over the years that I have worked with them. After being a realtor for almost 10 years, I have done enough transactions to understand what excellence looks like in a mortgage partner. Excellence is an understatement to describe what Colette does. They have helped me numerous times over the years with my own transactions and more recently, found a way for our family to purchase a recreational property- something we thought impossible previously.
This was not an easy task but they completed it with such ease, assurance and patience that I felt compelled to explain its impact. Their assistance has helped my family create memories, have fun and, most importantly, spend more time together.
Further to that, their assistance has allowed me to help countless clients do the same thing for their family. How could I not love mortgage brokers who also make me look good?
Colette is a mortgage stars for so many reasons. She is an expert at she does, experienced, display leadership skills on a consistent basis, customer service focused, uber connected and have a finesse for dealing with almost any situation effortlessly.
I recommend Colette for all your mortgage needs.Robyn H.
Excellent service I will always use Melissa she is super good with paper work and coordination.
Rene R
I would like to thank you very much for your help extraordinary help. You made the process super easy. Your knowledge and understanding a complex situation with a solid recommendation was amazing. This meant a lot to our family and we will be recommending you. THANK YOU !!!
Merik G.
What an amazing experience we had! Jason is an absolute legend and we highly recommend P3 to everyone. This was myself and my wife's first home purchase. Jason met with us (worked around our schedule) and educated us about every aspect involved in getting a mortgage from start to finish. Never at any point throughout the process did we feel any pressure. We are now proud home owners and couldn't be happier. It is obvious that Jason actually cares about his clients, which is refreshing to say the least!
Tom P.
Everything you could ask for in a mortgage broker. Jason made me feel as if I was his only client. I was kept up to speed and the whole process was smooth throughout with communication on what was required of me in terms of documents and funds needed to complete the transaction. This was my first time buying a place but Jason was reassuring about my every concern. I am extremely happy I was referred to him by a friend! On top of all of that, Jason is just a good guy. He wanted what was best for me and that's exactly what we did.
John B.
I would like to take the opportunity to thank Melissa Legault for helping me find the best rate in Calgary for my mortgage. Melissa made the financing of my new home easy and seamless. No matter how many times I had asked her questions, her professionalism was always at 100% and always answered me in a timely matter.
Melissa always reassured me with correct information to all my questions. Not only were all my financial needs met as a first time buyer, her step by step guide to new ownership made the transition from renter to owner just a little less stressful! I would tell any new buyer that they should contact Melissa at the Mortgage Tree first. Go check the rates out at the "Big Bank", but you won't beat the rates and customer service provided by Melissa. She works for you!
Allan W
Thank you very much for all of your hard work and putting up with my many questions. I appreciate you helping me through this process and getting me my first home.
I have spoken to the lawyer and we are set up to sign the paperwork!
Danny
Croat and I just wanted to say thank you very much for the exceptional service we received from you and your team through our mortgage renewal. You made the process enjoyable. I would recommend doing business with you any day. You are truly a valuable asset to your team.
Croat and Jodie
Ed, I can tell you for “Certain” – I WILL be working with you in the future!! I greatly appreciate all your straight forward and polite assistance.
Jim
Hi Ed,
You have to love it when a client gives you kudos. Most people think it but just don’t say it or write it. I knew it all along, but I neglected to tell you!!! So . . . YOU ARE A PRO!! And I love to work with you. Cheers!
Marg
I appreciate how you do business, I am a busy person during the week so it was great to deal with someone who is quick, efficient and willing to communicate in different measures. You made the experience quick, easy and stress free. Looking forward to working with you when my mortgage is up for renewal in a year and a bit.
Caitlin B
I appreciate how you do business, I am a busy person during the week so it was great to deal with someone who is quick, efficient and willing to communicate in different measures. You made the experience quick, easy and stress free. Looking forward to working with you when my mortgage is up for renewal in a year and a bit.
Caitlin B
As an international buyer unfamiliar with the Canadian landscape, Troys help was invaluable in making the process transparent and very smooth. Would highly recommend to anyone.
Neelabh S.
Kent and Joe were absolutely phenomenal to deal with!! With a day left to get our deal done, our current broker did not come through for us and we're on the brink of loosing our dream home. Kent took an after hours call... on the weekend, and was able to somehow pull off a financing miracle that allowed us to get the deal done with in the one day remaining on our financing condition! Kent went over and above to ensure that we not only got the best rate, but kept us in the loop every update that he had along the way.
Joe did an amazing job of keeping us in line and taking what I'm sure was painstaking time to make sure we understood the entire process along the way.
I can't say enough great things about these gentlemen and the lenghle they will go to get the job done. You will not find two better individuals to represent you in one of the most important decisions of your life. Total class and can't recommend highly enough!!
Mitch H.
Krysta has made our refinance such an easy process. Her dedication and calm demeanour made us feel extremely comfortable with working with her. We will be referring her to everyone we know!
L Smith
